Refund Policy
At Gamma.onl, we prioritize customer satisfaction above all else. That's why we offer a customer-friendly 3-day refund policy on all our Contracts.
To ensure a smooth and hassle-free refund process, we kindly ask you to take note of the following eligibility criteria:
The refund request must be made within three (3) days of the original Contract purchase.
Credit Usage: If you have used more than 45 subscription credits, you are not eligible for a refund, regardless of the time since purchase.
You may be subject to a transaction fee of up to 10% when requesting a refund.
Please be aware of the following additional details:
- Refunds are not automatically processed. If you wish to opt out of our services and request a refund, please reach out to us within three days of account termination.
- By default, account cancellations are scheduled to take effect at the end of your billing cycle.
- We regret that we cannot offer refunds for any usage that falls outside of our 3-day refund policy. It is essential to communicate your refund request within this timeframe.
- Please note that refunds are not available if you have utilized your account within the same calendar month as your refund request unless it falls within the 3-day money-back guarantee period.
- To avoid any future subscription charges, we strongly recommend canceling your account promptly.
- Please note that refunds only apply to your current subscription. We do not provide refunds for previous months'' charges or any additional costs incurred on your account.
Our support team aims to respond to all refund requests within 2 business days at most. We''ll do our best to address your situation promptly and fairly. Your patience during the process is greatly appreciated.
To request a refund, please contact us at support@gamma.onl.